Electronic Commerce and Marketing
The widespread dissemination of information technology in the work place
and home coupled with the increasing use of Internet and other computer
networks has created a new way to conduct commerce and marketing. However,
the nature of Internet commerce and marketing is still not well understood.
Some of the strategies, structures and processes that were previously successful
have not worked in this new business environment. To learn how businesses
can successfully use the Internet, we have undertaken an investigation
of some key questions. For instance:
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How should digital information be priced and packaged?
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How will "friction-free" markets affect the optimal pricing and positioning
of products and services?
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How can and should intellectual property be protected?
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How can and should personal information be protected?
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How will the potential for improved relationship management change marketing?
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Will more efficient markets make outsourcing and partnering more attractive?
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How will the demise of geography as a constraint affect the nature of business
communities and ties?
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What sources of competitive advantage are most important in a digital economy?
Firms have spent hundreds of billions of dollars on computers and communications
equipment to create an information infrastructure that makes electronic
commerce possible. By focusing our research in this area, we hope to discover
how to best leverage those investments.