Getting Help When You Need It—and Knowing When You Do Need It
You, of course, are primarily responsible for your own learning. However, this does not mean going it alone—especially when the going gets tough. Despite the Loner Hero so beloved in MIT culture, most projects, both at MIT and "in the real world", involve teamwork. Think robot competitions, design teams, even the Mystery Hunt; think the Red Sox. In learning, though, you're not just a player on the bench or the field: you're a free agent managing your own team, selecting teammates and coaches who can help you succeed.
This section will connect you with resources for:
- Academic support
- Support for medical and personal issues
- Further exploration in learning strategies and issues.
Academic Support
Academic support teams can be both preventive and corrective.
Preventive Support
Early in the term, ask yourself which one or two of your classes seem most challenging. Are you studying a field for the first time? Even in the Science Core, or subjects within your major, are there a lot of new concepts or unfamiliar language? A study group may help you achieve your best in these classes. There may be a study group in your dorm or ILG: ask around. If not, start one yourself. Ask your TA or Lecturer if you can pass around a sign-up sheet in class to recruit three or four teammates for a group.
Go to lectures and recitations. Go to office hours. Your instructor and TA are there just waiting to help you. Keep asking questions until you understand the material. After all, you are paying for these services: you might as well use them.
Corrective Support
Every MIT student hits a bump somewhere along the road. Don't worry: it doesn't mean that Admissions made a mistake, or that you're just not cut out for [insert challenging field here]. Take a low grade on a quiz or pset as a signal to reassess your learning strategy. Use the resources on this site to check your time management, note-taking, test-taking, and other study skills—then make some changes.
If you get back two or three psets in a row with low grades, mess up a quiz, or find yourself "just not getting it", call in a coach—a "tutor", an individual who knows the subject well and can help you learn it, too. There are many tutorial services available at MIT. Consider the following people and offices as you evaluate your academic needs:
- Your Subject Instructor
- Your Recitation Instructor
- Science Core Tutors
- Departmental Tutoring and Academic Honor Societies
- Writing and Communication Center
- Tutorial Services Room
- Tutoring within FSILGs and Residence Halls
Make the most of your tutoring sessions by working on the material in advance of your appointment. The more specific you can be about your problem areas, the more focused your session will be. Although working through complex and dense material can be a frustrating and slow process, it is an acquired skill that does become easier with time. Don't give up!
Your Subject Instructor
Take the time to meet your instructor during his or her office hours to discuss how you are doing. Developing a comfortable relationship with your instructor will help you learn the material at hand and further open the lines of communication about your progress. Instructors are happy and willing to address your specific concerns, so come prepared with questions to discuss. (A side benefit is getting to know someone who may become a UROP supervisor or write a letter of reference for you for an internship or graduate school application.)
Your Recitation Instructor
Your recitation instructor is an essential resource for help with individual subjects. Recitation instructors are either faculty members or graduate students known as Teaching Assistants (TAs). They have weekly office hours for students with questions and schedule appointments by request. Check your syllabus or the subject website for your recitation instructor's contact information and office hours. They're waiting to help you: don't disappoint them!
Science Core Tutors
Departments that offer Science Core subjects sponsor tutoring sessions taught by graduate students or upperclass students majoring in each field. These opportunities, free of charge to undergraduates, are announced in class and listed in this site's Quick Tips section. For questions not answered there consult the appropriate department undergraduate office.
Departmental Tutoring and Academic Honor Societies
Many undergraduate offices arrange free group or individual tutoring through their department or Academic Honor Society. Tutoring hours are generally posted in departmental offices and listed on subject syllabi. A list of departmental tutoring services appears in our Quick Tips section. For questions about tutoring not answered there, consult the appropriate department undergraduate office.
Writing and Communication Center
The Writing and Communication Center (Room 12-132, 3-3090) is available to assist all members of the MIT community (undergraduate and graduate students, staff and faculty members, and spouses of all the above) with all aspects of writing and oral presentations. Professional writing consultants can provide feedback and guidance on a wide range of topics such as writing papers for courses, writing theses, writing articles for publication, writing all types of technical communication, writing application essays and resumes, practicing oral presentations and pronunciation, overcoming writers' block, and taking essay exams. The Center also has ESL experts who provide specialized help to those for whom English is a second language. All the Center's services are free. Go to the Center's web site to schedule an appointment.
Tutorial Services Room (TSR)
The Tutorial Services Room (TSR) offers both group and individual tutoring, along with printed resources like lecture notes, old exams, and problem sets with solutions. Sponsored by the Office of Minority Education, TSR's services are available to all students. For full information about TSR and to make an appointment for individual tutoring, visit the TSR website.
Tutoring within FSILGs and Residence Halls
Tutoring is available on a limited basis in some FSILGs and Residence Halls. Consult your FSILG scholarship chairperson or your living group desk for more information.
Support for Medical and Personal Issues
Life at MIT is full of challenges that change as you move toward your degree. In your first year you need to ramp up your study skills, adjust to a new culture (MIT's if not a new national culture), learn to live more independently, and create new relationships. Later you may feel pressure as you choose a major, seek a UROP, look for an internship, and plan a career. All along the way it can be helpful to find someone who can listen to your frustrations, help you understand your roommates and teachers, connect you with a mentor, or guide you back to health.
Any one of the following offices will welcome you and help you figure out whether you need assistance from another office or person.
- Student Support Services: Free confidential counseling for all issues, support for groups. Open Monday through Friday, 9 a.m. - 4 p.m. 617-253-4861. Appointments preferred, but walk-ins welcome.
- Nightline: Student peer listening, always staffed by one female and one male student, 7 p.m. - 7 a.m. every day. 617-253-8800. "We're here to listen about serious things like eating issues, depression, suicide, school pressures, and relationship problems, but we also want to help you detangle all of the resources at MIT, give you random phone numbers, and keep you posted on sports scores. You name it, we want to talk to you about it."
- MIT Medical Department: Offers a single, centralized source for all student health care needs, including comprehensive health insurance, care and treatment at the on-campus medical center, referral to outside specialists and facilities, and an extensive roster of health promotion programs. Check especially the Undergraduate Student Guide.
- Office of Minority Education: Offers programs that encourage the promotion of excellence among under-represented minority students, celebrate academic achievement, and provide opportunities for mentorship and academic enrichment. Sponsors the Tutorial Services Room, open to all students.
- International Students Office: The International Students Office (ISO) provides services which meet the special needs of MIT international students and support programs which help them to fulfill their personal and academic goals. These include advice on travel and other immigration issues, processing of required forms, and a host program.
- Disability Services Office: Makes every reasonable effort to provide appropriate accommodations and assistance to students with disabilities (as required under the Americans with Disabilities Act [ADA] of 1990 and Section 504 of the Rehabilitation Act of 1973). The objective is to ensure that students with disabilities receive equal access to all Institute programs and services. To that end, the DSO seeks to balance the student's right to access with its obligation to protect the integrity of Institute programs and services.
- LGBT@MIT: MIT and its surrounding communities offer a broad spectrum of services, activities, and resources for LBGT, questioning, and supportive individuals. This site includes information on the Rainbow Lounge, the online Lavender Guide, an events calendar, a monthly newsletter, Trans@MIT, and a report form for homophobia and hate incidents.
- MIT Police: In an emergency dial 100 from any campus phone or call 617-253-1212. The Campus Police maintain the official Lost & Found and register laptops as well as patrolling the campus, helping with medical transport, and educating for safety.
Find more information on the Division of Student Life's Get Support page.
Further Exploration in Learning Strategies and Issues
Even MIT doesn't have all the answers. Good research demands a wide scope. Here are links to other sites focused on learning skills that might be of use to you. Please feel free to explore these resources at your leisure.
- Brigham Young University, Academic Success Center (click on Learning Strategies)
- Charles Sturt University (each topic links to many more pages around the world)
- Cornell University, Learning Strategies Center
- Dartmouth College, Academic Skills Center (includes videos)
- How to Study.org (student reviews of linked study skill sites)
- Middle Tennessee State University, Study Skills Help Page (scroll down to Strategies for Success)
- Mind Tools (strong on time, stress, and project management)
- Muskingum University, Learning Strategies Database
- Rochester Institute of Technology, Academic Support Center (click on Tip Sheets and Handouts link for guides to studying technical subjects)
- Ohio University, Academic Advancement Center Study Tips
- Study Hacks (blogs written by an MIT postdoc; lots of quick fixes)
- University of North Carolina at Chapel Hill, Learning Center (includes a seven-day procrastination plan)
- University of South Australia, Learning and Teaching Unit
- University of Texas Learning Center (many handouts, especially in calculus and math skills)
- Virginia Polytechnic Institute, Study Skills Self-help Information (includes quick self-assessments)
- Worldwide Center of Mathematics (offers free online Differential Calculus textbook, video lectures, and more)





